At FLORAVEXIS, we are dedicated to ensuring your satisfaction. If you are not completely satisfied with your purchase, you may return it under the conditions described below.
Items must be returned within 30 days of receipt. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please contact our customer service team to initiate a return. You can reach us at [email protected] or call us at 1-800-555-0199 with your order details. Once your return is approved, you will receive instructions on how to proceed.
After your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact our support team for assistance.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Thank you for choosing FLORAVEXIS. Your satisfaction is our priority!